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How to delete your Browse AI account and data
How to delete your Browse AI account and data

Learn how to permanently delete your Browse AI account and data with clear steps for both free and paid plan users.

Nick Simard avatar
Written by Nick Simard
Updated this week

For free plan users

If you're using the free plan, you can delete your account directly from your profile settings:

  1. Log in to your Browse AI dashboard

  2. Click on your profile image in the top-right corner

  3. Select Profile from the dropdown menu

  4. Scroll down to the bottom of the Account Settings page

  5. Click on the Delete Account option where it says If you would like to delete your account, click here.

  6. Confirm your decision by following the on-screen prompts

For Paid Plan users

If you're currently on a paid plan, please contact our support team to process your deletion request:

  1. Click the message bubble icon in the bottom-right corner of any page on our website.

  2. Provide your account details and clearly state your request to delete your account.

  3. Our team will respond and process your request within 1-2 business days.

Before you delete

Before deleting your account, you may want to:

  • Export any important data you've collected.

  • Save any robot configurations you might need in the future.

  • Check if you have any remaining credits or subscription time that you could use.

Important considerations

  • Permanent deletion: Account deletion is irreversible. Once completed, you won't be able to recover your account, robots, or any extracted data.

  • Data retention: After deletion, all your personal data will be removed from our active systems in accordance with our privacy policy.

  • Subscription status: For paid users, please note that deleting your account doesn't automatically cancel any active subscriptions. Make sure to cancel your subscription first.

Alternative option: Downgrade to a free plan to keep your data

Not sure if you want to permanently delete your account? If you might return later, you can downgrade to our free plan to keep your account active without any charges.

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