Skip to main content

How to transfer workspace ownership

Transfer ownership of your Browse AI workspace to another team member and assign full admin access and control.

M
Written by Melissa Shires
Updated today

Transferring workspace ownership gives another team member complete control over your workspace, including billing, team management, and workspace deletion rights.

Before you transfer ownership

Prerequisites

  • You must be the current workspace Owner.

  • The new Owner must already be a team member in your workspace.

  • The new Owner must have an active Browse AI account.

  • Consider the implications: you'll lose Owner privileges permanently.

What happens during transfer

  • The selected team member becomes the new Owner.

  • You automatically become an Admin in the workspace.

  • All billing and subscription management transfers to the new Owner.

  • The new Owner gains full workspace control.

Step-by-step transfer process

Follow these steps to transfer ownership:

  1. Navigate to your workspace settings.

  2. Locate the team member you want to promote in the member list.

  3. Click the pen icon next to their name.

  4. Select "Owner" from the role dropdown menu.

  5. Click "Save" to apply the role change.

  6. Click "Yes, transfer ownership" in the confirmation dialog.

The ownership transfer is immediate and cannot be undone without the new Owner transferring it back.

After the transfer

For you (former Owner)

  • Your role automatically changes to Admin.

  • You lose access to billing and subscription settings.

  • You cannot delete the workspace.

  • You retain most other workspace management capabilities.

For the new Owner

  • They gain full control over workspace settings.

  • Billing and subscription management transfers to them.

  • They can add/remove team members, including you.

  • They have the ability to delete the workspace.

Common reasons to transfer ownership

Team restructuring: When leadership changes or responsibilities shift.

Billing management: When a different team member needs to manage subscriptions.

Account consolidation: When centralizing workspace management under one account.

Role transition: When leaving a project but wanting the workspace to continue.

Important considerations

Before transferring

  • Ensure the new Owner understands their responsibilities.

  • Verify they have access to billing information if needed.

  • Consider whether Admin role might be sufficient for their needs.

Security implications

  • The new Owner can remove you from the workspace entirely.

  • They control all workspace data and robots.

  • Billing charges will transfer to their account management.

Troubleshooting

Can't see transfer option

  • Verify you're the current workspace Owner.

  • Check that the team member is already in your workspace.

  • Ensure you're in the workspace settings, not your profile settings.

Transfer button not working

  • Refresh the page and try again.

  • Contact support if the issue persists.

Need to reverse a transfer

  • Only the new Owner can transfer ownership back to you.

  • They must initiate the reverse transfer process.

Alternative: Admin role

If full ownership transfer isn't necessary, consider promoting the team member to Admin instead. Admins can:

  • Manage most workspace settings.

  • Add and remove team members.

  • Configure robots and integrations.

Admins cannot:

  • Access billing and subscription settings.

  • Transfer ownership.

  • Delete the workspace.

Did this answer your question?