Error handling for Google Sheets add-on

Known errors:


  • Error 400
  • PERMISSION_DENIED

These errors can sometimes occur when you're logged into multiple Google accounts at once. Due to a known bug in Google Sheets, the add-on might not work correctly if you're using it in a non-primary account.

Here are a few things you can try to resolve this:

  • Switch to your primary account: Share the spreadsheet with the primary Google account in your browser profile and switch to that account.
  • Open an incognito window in Google Chrome and log into the Google account you need to access.
  • Log out of all your Google accounts, and only log into the one you need to access.

If you're still encountering any of these errors after trying these steps, please don't hesitate to contact us.

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