If your server or infrastructure blocks incoming connections by default, you'll need to allowlist Browse AI's IP address to receive webhooks.
Browse AI webhook IP address
3.228.254.190
This is the only IP address that Browse AI uses to send webhook notifications.
📖 For general webhook setup instructions, see Webhooks: Set up guide.
When to use this information
You need to allowlist this IP when:
Your server firewall blocks incoming connections by default.
Your organization requires explicit IP allowlisting for external services.
You're receiving timeout errors or failed webhook deliveries.
Your DevOps team requests the source IP for webhook calls.
How to add to your allowlist
The exact steps depend on your infrastructure, but typically you'll:
Share with your team: Send the IP address
3.228.254.190to your DevOps or IT team.Add to firewall rules: They'll add it to your server's firewall allowlist or security group rules.
Update any proxy settings: If you use a reverse proxy or CDN, ensure it allows this IP.
Test the connection: Run a test task to verify webhooks are delivered successfully.
Common platforms
AWS Security Groups
Add an inbound rule for HTTPS (port 443) or HTTP (port 80) from source 3.228.254.190/32
nginx
allow 3.228.254.190;
Apache
Require ip 3.228.254.190
Verifying your setup
After adding the IP to your allowlist:
Create a test task in your robot.
Check your webhook endpoint logs for incoming requests.
Verify you receive a POST request from
3.228.254.190
If webhooks still aren't working:
Confirm the IP is correctly added (note: it's a single IP, not a range).
Check that your webhook URL is accessible from external sources.
Verify your endpoint returns a 200 status code.
Review server logs for connection attempts or errors.
Security considerations
This IP is exclusively used for Browse AI webhook calls.
We recommend using HTTPS endpoints for receiving webhooks.
Consider implementing webhook signature verification for additional security.
The IP address is static and won't change without advance notice.
Need help?
If you're still experiencing issues after allowlisting:
Double-check your webhook URL configuration in your robot's Integrate tab.
Ensure your endpoint handles POST requests.
Contact support with your webhook URL and any error messages from your server logs.